HAVE A QUESTION?
If you have a complaint, the first step is to reach out to us directly. Our Customer Service Representatives are dedicated to finding a solution that works for you and will do everything they can to address your concerns. When you contact us, please have your account information, card number, and relevant documentation ready. This will help us understand your situation and work towards a resolution as quickly as possible.
You may contact our Customer Service representatives through any of the following channels:
Canada and the United States:
When you contact us, please have your card number and relevant documentation ready. This will help us understand your situation and work towards a resolution as quickly as possible. It is important to note, if you chose to contact us via email, do not to send your personal cardholder information in an unencrypted email format.
Review additional resources for making your complaint here.
Thank you for your inquiry and we will be in touch shortly.