Visa Benefits

Along with the convenience of acceptance nearly everywhere around the world, your Visa card includes a wide range of built-in benefits.

Zero Liability       

Shop with complete confidence – online or in stores.

You’re only responsible for purchases you’ve authorized on your Visa account.

Visa Global Services

Enjoy the peace of mind of emergency assistance virtually anytime and anywhere. Visa Global Service helps you with reporting a lost or stolen card, obtaining an emergency card replacement or receiving an emergency cash advance.

  • Lost/Stolen Card Reporting — Lost or stolen credit cards can be a major source of fraud. But you can help protect your account against fraud by promptly reporting the theft or loss of your Visa card.
  • Emergency Card Replacement and Cash Disbursement — If your card is lost or stolen, please call at 1-800-847-2911 or call collect at 1-303-967-1096 and a representative at Visa Customer Service will work with you to arrange a convenient location for you to pick up your emergency replacement card, or will make arrangements for direct delivery.

Contact Us

Cardholders in the U.S and Canada can call Visa Global Customer Care Services at 1-800-847-2911.

Outside US and Canada, cardholders can call collect using local operator 1-303-967-1096, or alternatively call your local toll-free number.

For the hearing impaired, please call 1-800-TDD-1213 in the US or Canada or 1-305-278-4285 or 1-512-865-2002 in all other countries.

www.visa.ca/en/personal/lostcard.jsp

3D Secure

Online shopping is more popular than ever, and 3D Secure gives you an extra layer of protection. 

3D Secure works in the background to determine the authenticity of an online shopper. It uses information like, IP addresses, time-of-day, location, device ID and other elements to verify an online shopper is actually the cardholder linked to the credit card account. 

There is no requirement to register, enroll or sign-up for 3D Secure. Everything works automatically, making your online shopping experience as seamless as possible.
 

Visa payWave®

Breeze through checkout faster with Visa payWave. Simply wave your Visa card in front of a secure reader and you’ll be on your way. No need to swipe. No need to sign. No worries about paying with cash.

Address Verification Services

Visa takes protecting your account even further with Address Verification Services. By matching the address on your account with the address given when making a purchase, Visa works with merchants to cut down on fraud and help protect your account.

Waiver of Liability

The Collabria Visa Business Card Waiver of Liability Program allows a Visa Infinite Business account holder to request a waiver of its liability for eligible charges made by an Authorized Cardholder for up to $100,000 per Visa Infinite Business card, subject to the terms and conditions of the program.

Not a Cardholder? 

Apply online and take advantage of these great benefits!