Important Changes to Cardholder Terms and Rewards

Effective June 17, 2024, the following changes will apply:

We are updating the way you earn rewards for the Cash Back Consumer card.

Earn rewards on a larger share of your common everyday purchases.

  • NEW! 1 point per $1 on Grocery*
  • NEW! 1 point per $1 on Recurring Bills & Digital Streaming*
  • NEW! 1 point per $1 on Gas & Sustainable Transit*
  • Continue to earn 1 point per $2 on all other purchases including entertainment and more!

Important: Reward points earned in a statement period through use of the card are automatically posted to your account monthly at the time of your periodic account statement. New earn rates for rewards points effective June 17, 2024, will begin reflecting from the following month’s account statement.

Other key terms of your card remain the same:

  • No annual fee
  • Cash back rewards directly into your credit union chequing or savings account
  • More flexible redemption options for statement credits, gift cards, merchandise, or experiences

Updates to Cardholder Agreement 

We’re updating the Cardholder Agreement and the changes will take effect on June 17, 2024.
We’re adding the means through which we can notify you on any changes to the Cardholder Agreement and asking that you update your contact information with us if there any changes. 

NEW! Adding Sections 27 & 28 to your Cardhlder Agreement

27. Electronic Communications 

We may communicate with you by using electronic means about any matter related to the Account, this Agreement or anything disclosed on the Card Carrier (for example, changes to interest rates and fees). In particular, this includes communicating with you through email.

This means that we may send you any information by electronic means. This includes notices, messages, alerts, changes to this Agreement or anything disclosed on the Card Carrier.

28: Your Contact Information

We will send communications to your address. You must contact us right away if you make any changes to:
•    Your account information;
•    Your mailing address;
•    Your name; or
•    Any other contact information you gave us such as your mobile number and/or email address.

NOTE - View copies of original and updates terms and conditons at the bottom on this page.

Updates to Collabria Credit Cards Rewards Program Rules

We’re updating the Credit Cards Rewards Program Rules and the changes will take effect on June 17, 2024.

Section 5: Points Issuance

Before June 17, 2024 Starting June 17, 2024

(For greater clarity, we’ve omitted the parts of this Section that remained unchanged.)

We may establish other qualifying and non-qualifying transactions from time to time, provided that we will provide you with prior written notice of such change at least 60 days prior to that change and that notice will contain a description of the change (including, as applicable, a description of the new/amended clause and the former version of the clause).
 …

(For greater clarity, we’ve omitted the parts of this Section that remained unchanged.)

We may establish other qualifying and non-qualifying transactions from time to time.

Section 19: Amendments

Before June 17, 2024 Starting June 17, 2024

We may make changes in the Program including but not limited to: 

  • Changes to any Reward; 
  • Changes to the Points required to be redeemed for any Reward; and 
  • Changes to the Earn Rate;

provided that we will provide you with prior written notice of such change at least 60 days prior to that change and that notice will contain a description of the change (including, as applicable, a description of the new/amended clause and the former version of the clause).
 

We may make changes in the Program at any time, with or without notice, including but not limited to: 

  • Changes to any Reward; 
  • Changes to the Points required to be redeemed for any Reward; and 
  • Changes to the Earn Rate;

We may also at any time, with or without notice:

  • Cancel, change or substitute rewards; and
  • Change the terms and conditions of the program.

We’re adding the means through which we can notify cardholders on any changes to the Credit Cards Rewards Program Rules and asking to update your contact information with us if there any changes.

NEW! Adding Sections 20 & 21 to your Credit Cards Rewards Program Rules

20. Electronic Communications 

We may communicate with you by using electronic means about any matter related to the Account, this Agreement or anything disclosed on the Card Carrier (for example, changes to interest rates and fees). In particular, this includes communicating with you through email.

This means that we may send you any information by electronic means. This includes notices, messages, alerts, changes to this Agreement or anything disclosed on the Card Carrier.

21: Your Contact Information

We will send communications to your address. You must contact us right away if you make any changes to:
•    Your account information;
•    Your mailing address;
•    Your name; or
•    Any other contact information you gave us such as your mobile number and/or email address.

We're also updating the list of merchants assigned for categories that let you earn reward points on rewards card.

Grocery
Before June 17, 2024 Starting June 17, 2024


5411 Grocery Stores, Supermarkets; 5462 Bakeries; 5422 Freezer and Locker Meat Provisions

Grocery Stores and Supermarkets

Dining
Before June 17, 2024 Starting June 17, 2024


5812 Eating Places, Restaurants; 5814 Fast Food Restaurants; 5499 Miscellaneous Food Stores

Restaurants and Fast Food Restaurants

Entertainment
Before June 17, 2024 Starting June 17, 2024

7832 Movie Picture Theatres; 7911 Dance Halls, Schools and Studios; 7922 Theatrical Producers and Ticket Agencies; 7929 Bands, Orchestras and Miscellaneous Entertainers; 7932 Pool and Billiard Establishments; 7933 Bowling Alleys; 7991 Tourist Attractions and Exhibits; 7996 Amusement Parks, Circuses and Carnivals; 7998 Aquariums, Seaquarium, Dolphinariums; 7999 Recreation Services – not elsewhere classified; 4816 Computer Network / Information Services; 4899 Cable, Satellite, Other Pay Television / Radio / Streaming Services; 5735 Record Shops; 5815 Digital Goods (Audiovisual Media including Books, Movies and Music); 5816 Digital Games; 5817 Digital Goods – Software Applications (Excluding Games); 5818 Digital Goods – Multi Category; 5968 Direct Marketing – Continuity / Subscription Merchants; 7841 Video Entertainment Rental Stores; 7994 Video Game Arcades

Movie Picture Theatres, Theatrical Productions and Ticket Agencies, Bands, Orchestras and Miscellaneous Entertainers, Tourist Attractions and Exhibits, Amusement Parks, Circuses and Carnivals, Aquariums, Seaquarium, Dolphinariums, Cable, Satellite, Other Pay Television / Radio / Streaming Services.

Important: Reward points earned in a statement period through use of the card are automatically posted to your account monthly at the time of your periodic account statement. New earn rates for rewards points effective June 17, 2024, will begin reflecting from the following month’s account statement.


Consumer Cardholder Agreement

Please use the scroll bar on the right to view the original Consumer Cardholder Agreement effective until June 17, 2024. You may also download or print this document by clicking on the 'Download' or 'Print' icons.

Terms and Conditions

Please use the scroll bar on the right to view the updated Consumer Cardholder Agreement effective from June 17, 2024. You may also download or print this document by clicking on the 'Download' or 'Print' icons.


Business Cardholder Agreement

Please use the scroll bar on the right to view the original Business Cardholder Agreement effective until June 17, 2024. You may also download or print this document by clicking on the 'Download' or 'Print' icons.

Terms and Conditions

Please use the scroll bar on the right to view the updated Business Cardholder Agreement effective from June 17, 2024. You may also download or print this document by clicking on the 'Download' or 'Print' icons.

Terms and Conditions